Terms & Conditions

1. Definitions

In these Terms and Conditions:

• "Novalith", "we", "our", or "us" refers to Novalith, a consulting firm with offices at 14 Lorong Haji Taib, 50300 Kuala Lumpur, Malaysia.
• "Website" refers to the site accessible at novalitha.pro and all its pages and subdomains.
• "You" or "Client" refers to the individual or organisation accessing this website or engaging Novalith's services.
• "Services" refers to the consulting services described on this website, including Sustainability Integration Advisory, ESG Reporting Readiness, and Green Operations Review.
• "Engagement" refers to a confirmed and signed or written agreement to deliver specific services.

2. Use of This Website

You may use this website for lawful purposes only and in a manner consistent with all applicable Malaysian laws and regulations. You agree not to:

• use this website in any way that could damage or impair its operation or availability;
• attempt to gain unauthorised access to any part of the website, server, or associated database;
• use automated tools to scrape, harvest, or extract content from this website without our written permission;
• use this website to transmit unsolicited communications or to impersonate any person or entity.

We reserve the right to restrict or suspend access to this website at any time without notice, including for maintenance, security, or any other operational reason.

The content of this website is provided for general informational purposes. While we aim to keep it accurate and current, we make no representations that it is complete, up to date, or free from errors.

3. Services and Engagements

Enquiries submitted through the website contact form are not binding commitments. An engagement is only confirmed when both parties have agreed in writing to a scope of work, timeline, and fee — typically through a written proposal accepted by the Client or a signed service agreement.

The scope, deliverables, timelines, and conditions specific to each engagement are set out in the relevant proposal or agreement. In the event of any conflict between these Terms and a specific written agreement, the written agreement prevails.

We deliver our services based on the information provided by you. The accuracy and completeness of information you provide may affect the quality and applicability of our work. Novalith is not responsible for outcomes arising from incomplete or inaccurate information supplied by the Client.

Our consulting services produce analysis, recommendations, and documentation. Decisions made by the Client based on our outputs are the Client's responsibility. Nothing in our deliverables constitutes legal, financial, or regulatory compliance advice, unless explicitly agreed otherwise in a written engagement agreement.

4. Fees and Payment

Service fees are as stated in the applicable proposal or agreement, denominated in Malaysian Ringgit (RM) unless otherwise specified. Fees are exclusive of applicable taxes, which will be added where required by law.

Payment terms are set out in each engagement agreement. Unless otherwise agreed:

• a deposit or advance payment may be required before work commences;
• invoices are payable within 14 days of issue;
• late payments may incur interest at a rate stated in the engagement agreement, consistent with the Late Payment in Commercial Transactions Act 2023 (Malaysia).

Quoted fees are valid for 30 days from the date of the proposal unless otherwise stated.

5. Intellectual Property

All content on this website — including text, graphics, layout, and design — is the intellectual property of Novalith and is protected under applicable Malaysian and international copyright laws. You may not reproduce, distribute, or use any content from this website for commercial purposes without our prior written consent.

Regarding deliverables produced under a consulting engagement:

• Once full payment has been received, Novalith grants the Client a non-exclusive licence to use the deliverables for their internal business purposes;
• Novalith retains the right to use methodologies, frameworks, and generic knowledge developed through engagements (excluding confidential Client information) for other work;
• Neither party may use the other's name, logo, or brand materials publicly without prior written consent, except as agreed in the engagement.

6. Confidentiality

Both parties acknowledge that in the course of an engagement, confidential information may be exchanged. Each party agrees:

• to hold the other's confidential information in strict confidence;
• not to disclose it to third parties without prior written consent, except as required by law or with the other party's agreement;
• to use confidential information solely for the purpose of the engagement.

This obligation continues for a period of three (3) years following the conclusion of any engagement, unless a separate non-disclosure agreement specifies otherwise.

7. Limitation of Liability

To the fullest extent permitted by Malaysian law:

• Novalith's total liability arising out of or in connection with any engagement shall not exceed the total fees paid by the Client for that specific engagement;
• Novalith is not liable for indirect, consequential, special, or incidental losses — including loss of profits, loss of data, or loss of business opportunity — even if we have been advised of the possibility of such losses;
• we do not warrant that this website is free from technical errors, viruses, or interruptions, and accept no liability for losses arising from reliance on website content.

Nothing in these terms excludes liability for death or personal injury caused by negligence, or for fraud.

8. Third-Party Links

This website may contain links to external websites operated by third parties. These links are provided for convenience only. Novalith does not control, endorse, or accept responsibility for the content, privacy practices, or reliability of those websites. Access to linked sites is at your own discretion and risk.

9. Termination of Engagements

Either party may withdraw from an engagement by providing written notice to the other party. The specific terms for withdrawal — including notice periods, cancellation fees, and treatment of work in progress — are set out in the relevant engagement agreement.

Where no specific terms are agreed, reasonable notice should be given and the Client is responsible for fees corresponding to work completed up to the point of withdrawal.

10. Governing Law and Dispute Resolution

These Terms and any disputes arising from them are governed by the laws of Malaysia. In the event of a dispute, the parties agree to attempt resolution through good-faith negotiation before initiating formal proceedings. If negotiation is unsuccessful, disputes shall be subject to the exclusive jurisdiction of the courts of Malaysia.

11. Changes to These Terms

We may update these Terms and Conditions at any time. The revised version will be posted on this page with an updated date. Continued use of this website following such updates constitutes your acceptance of the revised terms. We recommend reviewing this page periodically.

12. Contact

If you have questions about these Terms and Conditions, please contact us:

• Email: [email protected]
• Phone: +60 3-2694 8153
• Address: 14 Lorong Haji Taib, 50300 Kuala Lumpur, Malaysia